Delivery

We work with the courier DHL and a number of different freight forwarders. Parcels will be delivered directly to your home address.

The goods leave our warehouse in perfect condition and are protected from damage during transport. The goods are insured against shipping damage and their condition is recorded before dispatch. Please check the packaging before opening it, and photograph any external damage. In the unlikely event that the product has also been damaged, the logistics company must be informed directly upon delivery. Please also email info@pulpoproducts.com or call us at +49 7621 1680103 from Monday to Friday between 9 am and 6 pm.

Estimated delivery date

The standard delivery time for products is 3-5 working days from the date that we accept your order.; providing card security checks are complete, and stock availability is confirmed.

Shipping costs

The shipping costs depend on the destination of the ordered goods.

Parcels

Germany

free of shipping costs

EUROPA

BE / DK / LI / LUX / MC / NL / ÖST / POL / CH / CZECH / FR

14.50 EUR

UK / IT / SWE / SLOW / ES / HU / SM / VAT

17.50 EUR

BG / ESTL / FIN / GR / IR / KROA / LETT / LITT / PORT / RUM / NOR

21.50 EUR

European Islands

45.00 EUR

Asia, Afrika, North America, South America, Australia

75.00 EUR (regardless of order value)

Pallets

Germany

For deliveries for bulky goods, we charge a flat rate of 50.00 €.

Europe

For deliveries for bulky goods, we charge a flat rate of 95.00 €.

Outside Europe

For deliveries for bulky goods, we charge a flat rate of 145.00 €.

For deliveries to non-EU countries pulpo does not charge VAT (net invoice). It is therefore possible that customs duties and import sales tax might occur and pulpo has no influence on whether and to what extent foreign customs duties are charged.